Soyelia is a haircare-focused beauty brand — thoughtfully selected styling tools and hair accessories designed for a simple, everyday routine.

Yes. We offer free shipping on all orders within the United States, with no minimum purchase required.

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–12 business days.

Currently, we ship within the United States only.

Once your order has been dispatched, you will receive a tracking link via email.

We offer a 30-day return guarantee. Items must be unused, in original condition, and in original packaging. Contact support@soyelia.com to start a return.

Yes, unless the item received is incorrect or faulty.

5–10 business days after your return is received and approved.

Yes, within 12 hours of purchase — contact support@soyelia.com.

Yes, mention it in your return request email; subject to stock availability.

Contact us within 48 hours with photos; we'll resolve at no additional cost.

Visa, Mastercard, Maestro, American Express, JCB, Visa Electron, Discover, and Diners Club.

Yes, all payments are handled securely; we never store your card details.

Delays may occur due to factors beyond our control; we'll keep you informed.